Ordering

Do you have a minimum order?

For screen printed items, the minimum order is 12 pieces. Minimum is 6 Pieces for embroidery.

How long will it take to produce my order?

Our standard turnaround time is 5-7 business days. Please be aware this is after a complete order has been submitted, order has been approved, and deposit has been paid.

What is your re-order policy?

We allow one re-order within 2 weeks of delivery of the original order at original price. Any orders after 2 weeks or after placing a re-order already are quoted at new order pricing.

What if I cancel my order?

If we have already ordered your garments, you will be responsible for a 15% restocking fee.
If we have already completed your artwork, you would be responsible for either a $25 design fee or the hourly rate for our designer's time, whichever is greater.

Artwork

Will I be able to see a proof before my order is printed?

We send digital mockups before printing all of our orders. 

How long will it take to produce my order?

Our standard turnaround time is 5-7 business days. Please be aware this is after a complete order has been submitted, order has been approved, and deposit has been paid.

What is your re-order policy?

We allow one re-order within 2 weeks of delivery of the original order at original price. Any orders after 2 weeks or after placing a re-order already are quoted at new order pricing.

What if I cancel my order?

If we have already ordered your garments, you will be responsible for a 15% restocking fee.
If we have already completed your artwork, you would be responsible for either a $25 design fee or the hourly rate for our designer's time, whichever is greater.

Production

Do you have a minimum order?

For screen printed items, the minimum order is 12 pieces. Minimum is 6 Pieces for embroidery.

How long will it take to produce my order?

Our standard turnaround time is 5-7 business days. Please be aware this is after a complete order has been submitted, order has been approved, and deposit has been paid.

What is your re-order policy?

We allow one re-order within 2 weeks of delivery of the original order at original price. Any orders after 2 weeks or after placing a re-order already are quoted at new order pricing.

What if I cancel my order?

If we have already ordered your garments, you will be responsible for a 15% restocking fee.
If we have already completed your artwork, you would be responsible for either a $25 design fee or the hourly rate for our designer's time, whichever is greater.